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How We Work5 min read

Our “Step-by-Step” Process

We like to keep things structured (mostly). Our process takes us from discovering what your website actually needs to a triumphant launch.

Zac | Published November 5, 2024

Building a website isn’t just about code and colours,  it’s about building confidence. Most of our clients don’t live and breathe the web (that’s our job), and the thought of a website project can feel a bit daunting. Will it be confusing? Will I be left in the dark? Will I end up with something that actually works?

We get it. And that’s exactly why we’ve built a process that’s transparent, structured, and human from start to finish. You’ll always know what’s happening, what’s coming next, and why it matters.

How We Build Websites

Building a website can feel overwhelming, especially if you’ve never been through the process before. Our job is to make it clear, structured, and even (dare we say) enjoyable. We’ll guide you at every step, keep things human, and always tell you what’s happening next.

Discovery & Planning

Every good website starts with a solid plan. Before we touch design or code, we get to know your business, your goals, and your current site. Think of this as us laying the map before we start the journey.

Here’s what happens:

  • Kick-off meeting: we meet with you (and your team if needed) to align on goals, timelines, and expectations.
  • Website audit: we look at your current site and see what’s working, what isn’t, and what we can improve.
  • SEO-first structure: we plan your site so every product, service, and offering has a home. (The more relevant pages, the better chance you’ll have at ranking on Google.)
  • Sitemap: we map everything out into a clear structure so you’ll always know what’s going where.

At this stage, nothing’s set in stone. We’re simply getting clarity together. You’ll walk away knowing exactly what the foundation of your new site will look like, no tech jargon, no guesswork.

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Theme & Style

We’re not here to waste months on endless design rounds. Instead, we keep it smart and simple: start with a solid theme, then shape it to fit your brand. It’s faster, more cost effective, and gets you a site that feels uniquely yours without unnecessary delay.

Here’s how it works:

  • Theme selection: we pick a trusted framework as the foundation for your site.
  • Colours & fonts: we lock in a style that matches your brand identity.
  • Blocks & layouts: we plan what components you’ll need (hero sections, galleries, contact forms, etc.) to showcase your business clearly.

Don’t worry you won’t be staring at a blank page wondering what it will look like. We’ll guide you through examples and choices until it feels right, and you’ll know exactly what the building blocks will be before we start.

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Build the Framework

With the plan in place and the style agreed, it’s time to put up the scaffolding. This is where we set up the site’s underlying structure and make sure all the key components are ready to go. Think of it as getting the bones strong before adding the skin.

Here’s what happens:

  • Framework setup: we use our starter system (packed with features we know you’ll need) to save time and reduce risk.
  • Customisation: we create or adapt any specific blocks or features your business needs.
  • Solid foundations: we make sure the site structure is functional before moving to design polish.

At this stage, things may look a little plain but that’s normal. It’s like seeing the frame of a house before the paint goes on. Trust the process; we’re building the strength underneath.

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Framework, Content & Design Together

This is where the site starts to feel alive. Building a website isn’t a straight line it’s more like a loop. We build the framework first, then bring in real content, then adjust the design so everything works together. That way, the site isn’t built on placeholder text or guesswork it’s shaped around what your business really wants to say.

Here’s what we do:

  • Framework: we set up the custom posts, blocks, and components your site needs.
  • Content in place: we migrate and refine the actual words and images you’ll use.
  • Design polish: we fine-tune layouts, colours, and styling once the real content is sitting in the right spots.

Think of it as tuning an instrument. The framework is the strings, the content is the notes, and the design is the melody. On their own they don’t work but together, it all clicks.

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Launch & Support

Finally, the big day. But don’t worry we don’t just hit “publish” and disappear. Launching with Legend means careful checks, a smooth transition, and ongoing support to make sure everything runs as it should.

Here’s what happens:

  • Go-live checklist: we run through all the technical and functional checks to ensure nothing’s missed.
  • Launch: your site goes live and is officially ready to meet the world.
  • Training: we show you how to update and manage your new site with confidence.
  • Post-launch support: we keep an eye on performance and make tweaks as needed so you’re set up for success.

You’re not alone once the site is live. We’ll check in, make sure Google is picking up your pages properly, and be on hand for support as you settle into your new website.

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Working with Legend isn’t about endless design revisions or confusing tech talk. It’s about a clear process, honest communication, and a website you’ll be proud of — one that works hard for your business and feels right for your customers.

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